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IT consultancy & change

The new system has been chosen. But who moves the data, what changes for employees and when can the old system be switched off? We help make those decisions and see the work through. That may mean moving to the cloud, introducing a business platform or making a digital workplace fit the work better.

IT consultancyCloudCRMERP

A technology decision also affects the schedule, the budget and people's work. We bring those sides together. What will the decision solve? What needs to move? Who decides and who helps colleagues through the change?

Qantara advises and helps deliver the work. That may involve a CRM, ERP, recruitment or contract management system, a move to the cloud or a digital workplace. Salesforce and Microsoft 365 are examples of platforms we work with.

Mohamed joins as an adviser, project lead or member of your team. He stays involved between the first decision and the point where people can carry on independently. When particular expertise is needed, he brings in trusted specialists.

A workable outcome

A change that works in the working day.

The decisions are clear, the systems are configured and people know how their work continues. Operations and responsibilities have been handed over.

Does this sound familiar?

The decision is made. Now it needs to work.

A new workplace, a different platform or a move to the cloud affects more than the technology. We look at what the transition means for people, their information and daily operations.

01

Something needs to change, but where do you start?

Every department has a list. The budget has limits and everyday work must continue. We bring the needs, dependencies and risks together into a plan you can explain and carry out.

02

Moving to the cloud cannot bring work to a halt.

Files sit on a network drive, permissions have accumulated and nobody is sure which version should move. We prepare the data, access and transition. A move to Microsoft 365, Teams and SharePoint is one example.

03

A business platform has to work for several teams.

A CRM, ERP or platform for recruitment or contract management touches more than one department. We work out what each team needs, configure the platform and connect it to the rest. Salesforce is one of the platforms we work with.

04

The system is live, but the old way of working stays.

After training, the spreadsheet reappears. We look at the tasks each role performs and find what still gets in the way. Then we adjust the setup, instructions or agreements so people can make the change in practice.

How we work

From a decision to a change people can work with.

We agree the plan with the people involved, carry it out in steps and support the transition until your team can carry on.

  1. 01

    Decide what needs to happen first

    We speak with the people making decisions and those doing the work. You get a proposal with choices, a sequence, responsibilities and risks.

  2. 02

    Put the plan into practice

    We guide or carry out configuration, migration and integrations. The work moves in manageable steps, with trial runs and a fallback plan where needed. Daily operations help set the pace.

  3. 03

    Make the change work for people

    Employees practise their own tasks. Administrators get the documentation and access they need. We agree who is responsible for what after handover.

Related case study

The quiet move of a hospital that never sleeps

A Dutch hospital with thousands of staff across multiple locations moved from Office 2019 and network drives to Microsoft 365, Teams and Copilot. A move in which the outpatient clinic had to open every morning, the night shift kept working and not a single piece of patient data could end up in the wrong place.

Staff
Thousands
Locations
Several
From Office 2019 to
Microsoft 365
View case study

Tools we use

The platform follows from what you need.

Salesforce and Microsoft 365 are examples of platforms we work with. Sometimes a better setup is enough. Sometimes additional workflows, integrations or a migration are needed.

Without code
Microsoft 365, Teams, SharePoint and Salesforce for existing workplaces and business processes. The choice follows from what your organisation needs.
With little code
Power Automate, Power Apps, OutSystems and Mendix for additional workflows. ShareGate and BitTitan can support a migration.
Custom
Apex, TypeScript, Python or PowerShell for integrations, checks and extensions that the standard configuration cannot provide.

Let us take a look

You bring the problem. We bring a plan.

Tell us where the work gets stuck and who it affects. We will work out a sensible first step together.